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Careers
Careers

Design Researcher

Brooklyn + Partially remote • Part-time • EST US Time Zones • Product Team

We love Bikes!

We are a well-funded consumer-tech hardware startup based in Brooklyn, New York. Biking is our passion, and our mission is to make cycling easier by offering the public affordable and accessible e-bike technology. We are seeking talented and innovative thinkers to help us scale rapidly.

CLIP, our first product, is a portable propulsion device designed to enable e-bike functionality on regular bikes at a fraction of the cost and complexity of an e-bike or traditional conversion kit. CLIP was featured as a Top Innovation at SXSW 2021 recognized as a TIME Magazine 100 Best Inventions for 2020 and also won a Fast Company Innovation by Design Award last year. CLIP is the only product in the bike mobility upgrade category that is pure ‘plug & play’. And not to brag (well, maybe just a little)… CLIP is light, fits in your backpack & looks great charging on your desk.

At Clip, you will do the work you love, be yourself, and help make a positive impact on climate change and urban congestion, as well as enhance recreation and fitness by persuading people to bike further and more often. If this sounds compelling, a position at Clip may be the right fit for you!

What you will do:

As part of our Product team, you will be focused on helping design an optimal onboarding experience for all CLIP users.  We’re looking for a passionate student to join our team at CLIP. As a part-time researcher, you will lead a project from beginning to end and will gain exposure to design, product management, and engineers. 

The ideal candidate will be customer focused, detail oriented, and a self-starter with previous tech and/or relevant industry experience.

You will work directly with Clip senior leadership and third-party professionals leading the testing project.

Responsibilities:

  • Support senior UX researcher in planning research, writing screeners and interview protocols, and executing in-person and remote UX studies for a hardware product.
  • Analyze data from qualitative studies including usability tests, interviews, participatory design, and heuristic evaluations
  • Help to communicate and present research insights to business partners
  • Collaborate with other UX and analytics teams as necessary

Required Qualifications:

  • Pursuing a Master’s degree in Interaction Design/UX Design, HCI, Anthropology, Sociology, Applied Psychology, or a related field
  • Ability to brainstorm and collaborate with other researchers, designers, and product development teams
  • Possess a strong, user centered design process and advocates for our consumers
  • Thrives in a fast-paced, collaborative environment
  • Strong presentation & communication skills
  • Must be able to effectively self-manage projects
  • Please include a link to your online portfolio or samples of your work in either your resume or cover letter.

Nice to haves:

  • A passion for biking
  • Passion for curating content about technology, impact, and biking
  • Previous expertise building communities and launching new products

Benefits:

  • A competitive salary
  • Access to the brilliant Newlab ecosystem of inspired entrepreneurs in Brooklyn
  • A position that improves community health and helps the planet 

We encourage and welcome applicants from all backgrounds and all decisions regarding hiring, promotion, discipline, and discharge are based on qualifications, merit, and the needs of the business. We are an equal opportunity employer.

Location: Can be Partially Remote but in location at Brooklyn, New York preferred.
Employment Type: Part-time
Start Date: TBD

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